CONSULTATION POLICY

At WebGrow Consulting, our consultations are structured to provide clear guidance, expert recommendations, and a personalized roadmap for your business. To maintain the quality of our sessions and ensure dedicated time for each client, we operate a paid consultation system.

Consultation Fee

• ₦20,000 (Nigeria Clients)

• Duration: 30–60 minutes

• Status: Non-refundable

What Your Consultation Covers

During your session, we typically cover:

• Business goal review

• Branding & digital audit

• Website requirements

• Marketing strategy insight

• Step-by-step recommendations

• Guidance on choosing the right package

• Diaspora business setup support (if applicable)

Our goal is to make sure you leave the session with clarity and a plan.

Booking & Payment

• Payment must be made before your session is confirmed.

• Once payment is received, you will be given a booking link to choose your preferred date and time.

• You will also receive a short intake form to help us prepare for your session.

Rescheduling & Missed Appointments

• You may reschedule once at no extra cost if requested at least 12 hours before the appointment.

• Missed sessions or late cancellations (less than 12 hours) are recorded as completed and cannot be rescheduled.

Refund Policy (Consultations)

Consultation fees are non-refundable, even if:

• You choose not to proceed with our services

• You attend the session but decide otherwise

• You miss your session without proper rescheduling

We provide value immediately through preparation, pre-analysis, and reserved time.

Consultation Fee Deduction

If you proceed with a service package within 14 days after your session, your consultation fee will be deducted from your project cost.

Our Commitment

We ensure every paid session is worth your time, providing clarity, expert guidance, and actionable next steps for your business.